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How to obtain your free disabled tax disc
Who can apply for the free vehicle taxThe registered keeper can apply for free tax. The vehicle’s registered keeper could be:
• someone who uses their vehicle only for the ill or disabled person.
How to apply for free tax for the first timeApplying for the first free tax is different from renewing it every year.
For new vehicles, you should take the Certificate of Entitlement to Disability Living Allowance (DLA) or Personal Independence Payment (PIP) or Armed Forces Independence Payment (AFIP) to the dealership to claim the free tax. For vehicles registered with a Northern Ireland (NI) address, you should also take an insurance certificate valid on the day the tax comes into force.
For used vehicles, when you first apply for free tax you must also change the vehicle’s tax class at a Post Office® branch that deals with vehicle tax. Take the following documents:
• Certificate of Entitlement to DLA, PIP or AFIP (please write the registration number of the vehicle in the top right hand corner)
• for vehicles registered with a NI address a certificate of insurance or cover note (downloaded or faxed copies are acceptable, photocopies are not), valid on the day the tax comes into force
• an original MoT or GVT certificate (if your vehicle needs one).
www.postoffice.co.uk/branch-finder or phone 0345 722 3344.
How to renew free taxOnce the tax class of the vehicle is shown as disabled, you can use the ‘Reminder to get vehicle tax or make a Statutory Off Road Notification (SORN)’ (V11) or V5C in the following ways:
• by phone on 0300 123 4321 (not available for AFIP customers)
• by textphone on 0300 790 6201 (hard of hearing customers only)
• at a Post Office® branch that deals with vehicle tax.
Using the vehicle in the disabled tax class
The vehicle must either be used by the disabled person or someone else who only uses their vehicle to help them, for example, to get prescriptions or go shopping for the disabled person.
If the exemption no longer applies
If you don’t use the vehicle as described above or the disabled person is no longer entitled to free disabled tax, you must tax the vehicle in the appropriate tax class at a Post Office® branch that deals with vehicle tax using the V5C or the V5C/2 and a V62, MoT/GVT (if applicable), and the appropriate fee
(if applicable). For vehicles registered with a NI address, you should also take an insurance certificate valid on the day the tax comes into force.
When to get a replacement Certificate of Entitlement to DLA, PIP or AFIP
A replacement certificate is needed when:
• the certificate has been lost, stolen or damaged.
DLA (GB customers only)
• by textphone on 0845 722 4433 (speech or hearing difficulties)
• by textphone on 0845 601 6677 (speech or hearing difficulties)
• by textphone on 028 9031 1092 (speech or hearing difficulties)
• by textphone on 0300 123 1008 (speech or hearing difficulties)
If you do not apply for, and receive, a new Certificate of Entitlement to DLA, PIP or AFIP when you change your vehicle, you will be unable to apply for free vehicle tax