Driving
Standards
Agency
(DSA)
commercial
services
The
Driving
Standards
Agency
(DSA)
is
the
only
agency
in
Great
Britain
charged
with
setting
driving
standards.
DSA
has
a
wealth
of
experience
in
assessing
drivers
and
riders
because
it
conducts
over
one
million
driving
tests,
across
all
categories
of
vehicle,
every
year.
DSA
also
trains,
tests
and
monitors
the
performance
of
examiners
and
sets
the
standards
and
syllabus
by
which
all
approved
driving
instructors
teach
driving.
Driver
quality
monitoring
The
driver
quality
monitoring
service
(DQM)
provides
an
objective
and
informed
perspective
of
a
bus
and
coach
driver's
ability.
The
new
government
Road
Safety
Strategy
has
expanded
the
role
of
DSA
to
include
assessing
the
standards
of
driving
of
professional
drivers
and
assisting
their
employers
to
achieve
high
safety
standards.
The
objectives
of
DQM
are
to:
- improve
and
increase
the
general
awareness
of
road
safety
- reduce
passenger,
pedestrian
and
road
accidents
- contribute
to
an
overall
reduction
in
insurance
claims
and
premiums
- address
public
concerns
about
driving
standards
identified
through
correspondence,
accident
and
other
surveys
- stimulate
driver
awareness
of
driving
and
road
safety
issues
and
the
effect
these
have
on
customer
service
- identify
and
specify
the
driver
training
needs
of
organisations
and
individuals
