We
put drivers at the forefront of
the Highways Agency’s operations
to help tackle the growing problems
of congestion on our roads. Our
sole aim is to keep traffic moving
to help make your journey as safe
and as reliable as possible.
Depending
on whether we are based on road
or in the control room, we are
trained to a high standard in
everything from safety to dealing
with customers, traffic management
and the use of technology.
Where incidents occur, our police
colleagues still retain their
role in investigating crime, but
we are there to help with coordinating
the resources of the other emergency
services, managing the traffic
and re-opening routes as soon
as it is safe to do so.
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